Shipping Policy

Shipping Policy

At Summerise, we strive to ensure that your orders are processed and delivered to you as efficiently as possible. Below are the details of our shipping policy:

Processing Time:

• Orders are typically processed within 1-2 business days after payment confirmation.
• Please note that processing may take longer during peak seasons or holidays.

Shipping Methods:

• We offer standard and expedited shipping options for domestic and international orders.
• Shipping rates and estimated delivery times will be provided at checkout based on your location and selected shipping method.

Shipping Costs:

• Shipping costs are calculated based on the weight of your order and your chosen shipping method.
• Free shipping may be available for qualifying orders or promotions. Details will be provided at checkout.

Tracking Information:

• Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
• You can use this tracking information to monitor the status of your delivery.

Delivery Times:

• Delivery times may vary depending on your location, shipping method, and carrier.
• Estimated delivery times will be provided at checkout and are based on business days (Monday-Friday), excluding holidays.

International Shipping:

• For international orders, please be aware that additional customs duties, taxes, or fees may apply upon delivery. These charges are the responsibility of the recipient and are not included in the shipping cost.

Shipping Restrictions:

• We currently ship to select countries and regions. Please ensure that your shipping address is accurate and complete to avoid delays or delivery issues.

Order Tracking:

• You can track the status of your order by logging into your Summerise account or using the tracking information provided in your shipping confirmation email.

Returns:

• We provide 30-day free returns solely for the following reasons:
• Damaged Item
• Defective Item
• Incorrect Item Sent
• *We will request evidence via photo's or images prior to issuing a refund

If you have any questions or concerns regarding your order or shipping, please don't hesitate to contact our customer support team at summeriseofficial@outlook.com. We're here to assist you every step of the way!